Car & Van Hire - Long Island City Truck Rental

The hirer's spouse or domestic partner who meet the same age and driving licence requirements as the hirer are authorised drivers at no additional charge.  Any additional authorised drivers must appear at the time of hire and meet the age and driving licence requirements.  An additional charge of $5 per day for each additional authorised driver will be added to the cost of the hire, unless other contractual conditions apply.

A spouse or domestic partner is the only permitted additional driver on a hire secured with a debit card or postal order. 

After Hours Drops Service: After hours returns service is not available at this location. 

Please see the Renter Requirements policy for age requirements and youthful driver charges.

This reservation is being made with a Contract ID number (CID) assigned to a Corporate Account for use exclusively by its eligible renters. Use of this CID by individuals other than eligible renters is prohibited and may result in disciplinary action. Renters using this CID may be required to show proof of employment or authorisation (such as a business card, current email with company domain, work order etc.). Questions about acceptable proof of employment or authorisation should be directed to your Travel Manager.

Travel into Canada is allowed. Renters travelling into Canada may not rent the following vehicle classes: Exotic and Luxury SUVs.

Damage waiver (DW) for this branch ranges between $8.99 and $74.99 per day depending on the type of vehicle rented. DW is offered at the time of rental for an additional daily charge. If the renter accepts DW, Enterprise waives or reduces the renter's responsibility for loss of or damage to the rental vehicle, including but not limited to towing, storage, loss of use, administrative fees and/or diminishment of value subject to the terms and conditions of the rental agreement and applicable laws. DW is not insurance. The purchase of DW is optional and not required to rent a car. The protection provided by DW may duplicate the renter's existing coverage. Enterprise is not qualified to evaluate the adequacy of the renter's existing coverage, therefore the renter should examine their credit card protections, car insurance policies or other sources of coverage that may duplicate the protection provided by DW.

As a customer, you have a choice as to how you would like to pay for fuel.
 
Option 1 – Pre-pay Fuel

This option allows the renter to pay for the fuel at the time of rental and return the tank empty. No refunds will be issued for unused fuel.

Option 2 – We Refill

This option allows the renter to pay at the end of the rental for fuel used but not replaced. Price will be higher than local fuel prices.   Additional charges may be added.

Option 3 – You Refill

This option allows the renter to return the vehicle with the same amount of fuel as received to avoid extra fuel charges.

For hires in the state of New York, minimum financial responsibility for liability is provided with the hire.

Customers who reside in the United States, U.S. Territories or Canada
Customers who reside in the U.S., U.S. Territories or Canada must present a valid, unexpired government-issued driving licence which includes a photograph of the customer.  Digital licences are not accepted.  The driving licence must be valid for the entire rental period.
Members of the United States Armed Forces who are on active duty may present an expired home state licence under the following conditions:
• They also present an Active Military ID, and
• They are in compliance with their military extension policy of the state that issued the licence.  These policies vary by state and customers are encouraged to check with the appropriate department of motor vehicles for more information.
Customers renting in Florida and presenting a Connecticut or Delaware licence: As of 1 July 2023, certain, but not all, licences issued by the foregoing states are considered invalid under Florida law and will not be accepted.  Please check with the Florida Department of Highway Safety and Motor Vehicles to determine if your licence is valid under Florida law.  As of 14 August 2023, information regarding licence validity was able to be located at the following webpage on the Florida Department of Highway Safety and Motor Vehicles website: https://www.flhsmv.gov/driver-licenses-id-cards/visiting-florida-faqs/
Customers travelling to the U.S. and Canada from other countries
It is important that customers check with the appropriate Department of Motor Vehicles in the States or Provinces in which they intend to travel to ensure compliance with their various licensing laws. Digital licences are not accepted. The following practices are used to ensure that the customer is presenting a facially valid licence at the time of rental.
Customers travelling to the United States and Canada from another country must present the following:
• Their home country driving licence that is valid, unexpired and includes a photograph, and
• If the home country licence is in a language other than English (or French, for rentals in Canada) and the letters are English (i.e. German, Spanish etc.), an International Driving Permit is recommended, but not required, for translation purposes in addition to the home country licence. 
• If the home country licence is in a language other than English and the letters are not English (i.e. the alphabet is not an extended Latin-based alphabet like German or Spanish, but is Russian, Japanese, Arabic etc.), an International Driving Permit is required.
• If an International Driving Permit cannot be obtained in the home country, another professional, type-written translation may be substituted.  In either case, the home country licence must also be presented.
• Customers may not rent a vehicle solely with the International Driving Permit.  The International Driving Permit is a translation of the individual's home country licence and is not considered a licence, nor is it considered valid identification.
• In some US and Canadian locations, customers who do not hold a US/Canadian driving licence may be asked to provide additional, valid government-issued documentation.  Examples of this may include a valid passport.
• Customers with a driving licence from Mexico may be required to present a valid voter registration card from Mexico. In addition, inbound and outbound travel documentation may be required.

Other requirements
• Photocopies of driving licences are not accepted
• Provisional licences are not accepted.
• Any licence that, on its face, restricts the licensee to the use and operation of a vehicle equipped with a form of a breathalyser apparatus is not accepted.
• Temporary driving licences may be refused if the renting location is unable to otherwise verify the customer's identity or verify the authenticity of the temporary licence.  Additional government-issued identification may be required.

12 & 15 Passenger Van Corporate Requirements

12 & 15 Passenger Vans Policy for ALL STATES:

Renters of these vehicles must be 25 years of age or older. If the primary driver of this vehicle is 25 years of age or older, they must accept the terms and conditions below. The following terms apply to the rental of this type of vehicle, in addition to those set forth in the Rental Agreement. Please read before booking your rental.



The van will not be operated or used in Canada.


The van does not meet Bus Safety Standards and will not be used to transport children under the age of eighteen (18), other than family members, for school-related functions.



PLEASE SEE ADDITIONAL SPECIFIC STATE CONDITIONS BELOW FOR CALIFORNIA, NEW YORK, CONNECTICUT, NEW JERSEY, VERMONT and RHODE ISLAND:

Additional Terms and Conditions, if renting in California



Each driver of the van shall possess the requisite driving licence necessary for the operation of the van dependent on usage and/or organisational status of the renting company.


That if the van is to be used for transporting passengers for hire or profit, or by any non-profit organisation or group, all drivers of the van shall possess a valid category B licence with a passenger transport endorsement.


That if the van is used by any public or private school or school district (including any California community or state college), as governed by Section 39800.5 of the Education Code or Section 10326.1 of the Public Contract Code, all drivers of the van shall possess a valid category B licence with a passenger transport endorsement.



Additional Terms and Conditions if renting in Connecticut, New Jersey, New York and Vermont



All renters and additional drivers must have verifiable collision, comprehensive and liability insurance.


Vans may not be used to transport non-family members that are 18 years old or younger.


A major credit card is required for deposit to rent a 12-/15-passenger van in New York, Vermont and Newark Airport.



If renting in New Jersey, a major credit card may be required. Renters should contact the branch prior to making a reservation for payment requirements

Additional Terms and Conditions if renting in Rhode Island



All renters and additional drivers must have liability insurance that transfers to a large passenger van.


For a commercial auto policy, the renter/driver must have minimum liability coverage of $1,000,000 that is transferable to a large passenger van.
 

Please read the Renter Requirements Policy for details pertaining to deposits and general rental requirements at this location.

The Renter may purchase Roadside Assistance Protection (RAP) from the Owner for an additional fee. If the Renter purchases RAP, the Owner agrees, subject to the actions that invalidate the Damage Waiver, to contractually waive the Renter's responsibility for the cost to provide 24/7 roadside assistance (where available) which includes replacement of lost keys (including remote entry devices), flat tyre service (if no inflated spare is available, the vehicle will be towed. The cost of a replacement tyre is not covered by RAP), lock-out service (if the keys are locked inside the vehicle), jump-starts, and fuel delivery service for up to 3 gallons (or equivalent litres) of fuel if the Vehicle is out of fuel. Roadside Assistance Protection services are only available in the United States and Canada. If the Renter does not purchase RAP, or RAP is invalidated as set forth above, roadside assistance will be available, but standard charges will apply. RAP does not apply in Mexico. For roadside assistance call 1-800-307-6666. In CA, KS, MO, NV and NY, keys are not covered by RAP.

All hirers and additional drivers must be 18 or older. All hirers must have a valid driving licence. Individuals with provisional licences are not eligible to hire. This is only a summary. For additional details, please reference the Driving Licence Information Policy.

AGE

The underage surcharge for drivers between the ages of 18 and 20 is $64.50 per day. Hirers between the ages of 18 and 20 may hire the following vehicle classes: Economy up to Standard Size. The underage surcharge for drivers between the ages of 21 and 24 is $24.50 per day. Hirers between the ages of 21 and 24 may hire the following vehicle classes: Economy up to Full Size cars, Cargo and Minivans, and up to Intermediate Size SUVs.

DEBIT CARD/POSTAL ORDER

Debit cards and postal orders are accepted at the time of hire under the following conditions: 

• The hirer's current home address is within 80 km of the hire branch OR is in the State of New York;

• Hirers must present two of the following items, each of which must be in the hirer's name and indicate the hirer's current home address: a utility bill, mobile phone bill, payslip or car insurance bill. Utility bill(s), mobile phone bill(s) and payslip(s) must be originals and dated within 30 days. Official late notices or final disconnect notices will not be accepted.  

• Active-duty military personnel are exempt from address requirements.

Other than the hirer's spouse or domestic partner, no other additional drivers are allowed.

Hirers using a debit card may hire the following vehicle classes: Economy up to Full Size cars, Cargo and Minivans, and up to an Intermediate Size SUV.

At the time of hire, charges will be placed on the debit card, which will reduce the available funds in the account associated with the card used. The hirer is responsible for any overdraft fees incurred. See "Hire authorisation and deposit amount" for more details.

HIRE AUTHORISATION AND DEPOSIT AMOUNT

At the time of hire, the amount of the estimated cost of the hire plus $200 will be processed on a credit or debit card, and the funds will not be available for use until after the vehicle has been returned. Customers using postal orders will be asked to provide funds to cover the cost of the hire, plus an additional $600. 

Pre-paid cards are not acceptable forms of security deposit but may be used to pay any balance due at the end of the hire. Cash is not accepted.  

Supplemental Liability Protection (SLP) for this branch is $16.20 per day. Supplemental Liability Protection (SLP) is offered at the time of hire for an additional daily charge. If accepted, SLP provides the hirer and authorised drivers with a combined single limit of up to $300,000 for third-party liability claims. If the hirer accepts SLP, Enterprise provides third-party liability protection up to the applicable minimum financial responsibility limit, and Zurich American Insurance Company provides excess third-party liability insurance coverage from the applicable minimum financial responsibility limit up to $300,000. This is a summary only. SLP is subject to the terms, conditions, provisions, limitations and exclusions in the supplemental hire liability insurance excess policy underwritten by Zurich American Insurance Company. The purchase of SLP is optional and not required to hire a car. The coverage provided by SLP may duplicate the hirer's existing coverage. Enterprise is not qualified to evaluate the adequacy of the hirer's existing coverage; therefore, the hirer should examine their personal insurance policies or other sources of coverage that may duplicate the coverage provided by SLP.

https://www.enterprise.com/NY-Liablity-Policy

Our TollPass Programme is our electronic toll collection programme which allows our renters to drive through electronic toll lanes and pay tolls electronically, without having to stop and pay in cash. In addition, many toll plazas have converted to all electronic tolling and removed the option for travellers to stop and pay in cash at toll plazas.

The TollPass Programme is offered in different ways, depending on where you rent. Visit the websites below for more information.

• Northeast US including regions in the Midwest:


https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/northeast-united-states.html

• Chicago Metropolitan Area:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/chicago.html

• Golden Gate Bridge and Northern California Bay Area:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/northern-california.html

• Southern California:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/southern-california.html

• CO, FL, TX, NC, GA, WA, PR and Ontario Canada:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/colorado-florida-texas-north-carolina-georgia-washington-state-puerto-rico-and-ontario-canada.html

• Louisville KY:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/louisville.html

To view our entire coverage map, go to https://www.enterprise.com/en/help/faqs/car-rental-toll-pass.html and click on Coverage Map.

TollPass products not available at all locations or at locations operated by a Licensee. Please refer to your rental location's policies and/or offerings for toll products to determine availability of TollPass programmes.

Towing is available on 3/4 ton and 1 ton pickup trucks in accordance with manufacturer specifications. An additional towing charge of $25 per day may apply. Non-Commercial Renters and Drivers must be 25 and older. Non-Commercial Renters must have a major credit card in their name.