Car hire frequently asked questions

Have a question about car rental? Browse the topics below or click on one of the questions to find an answer and get on the road!

Renter Requirements

Find answers to popular questions about what you need for care hire.


Deposits and Payments

Can you hire a car without a credit card? Is a deposit required? We have all those answers – and more.


Car Hire After an Accident

Let us help with the hassle. Learn how we can help you with car hire while your car is being repaired.



Whether you're making, modifying or cancelling a reservation, we can help you navigate the process.



Learn more about car hire, what you need for car hire and how to pick up and return your vehicle.



We're proud to show our commitment to military members and veterans by offering discounts on our services.



From GPS to child car seats, we have answers you need on products you want for your next trip. 


Insurance and Protections

Read through the different car rental insurance and protection product options we have available for your car rental.


Fines and Tolls

Find answers to questions around fines, tolls, toll lanes and how to request rental receipts.


Enterprise Plus

With Enterprise Plus®, the more you rent, the more rewards you earn. Learn more about our loyalty programme benefits. 


Exotic Car Hire

Read more information about our selection of high-end sports cars, sedans and SUVs from world-class brands.


Subscribe with Enterprise

Subscribe with Enterprise gives you access to a variety of vehicles at one monthly price, including insurance and maintenance. See how. 


Enterprise App

Download Our App

Our iOS and Android apps make it easier than ever to manage reservations on the go.

Enterprise App

Meet the Fleet

Find the perfect vehicle for a quick visit or an adventurous road trip. 

Enterprise App

Car Hire Locations

Get your trip started by finding an airport or branch location near you.